• By Bancontact/Mister Cash: follow the instructions and remember to have your card reader ready. You will be redirected to the Ogone secure payment website.

• By credit card: when you fill in your bank information, you will be redirected to our secure website and its secure electronic payment interface. Depending on your bank, the payment module may ask you to use your card reader.

After placing an order on our website, you will receive a confirmation e-mail if your payment was authorised. The amount due will be debited either immediately or in accordance with your bank's policy. 

Usually, our Promo Codes are published directly on the website. Special Promo Codes may also be published on our social networking sites or sent by e-mail to subscribers to our Newsletter.

You can enter your Promo Code on the shopping cart page of your order before making your payment. Before completing your order, check the price to be sure that the Promo Code was applied.

No, only one Promo Code may be used per order.

• Delivery to a retail outlet: You may opt for your order to be delivered free of charge to the Poker Jeanstore retail outlet of your choice. Usually, our merchandise is available within 5 working days of when the order is processed. You will be notified by the shop as soon as your parcel is available. 

• Delivery to a post office: Your parcel will be delivered to the post office of your choice within 5 working days of when the order is processed. You will receive a confirmation e-mail with the tracking number of the parcel when we send it via bpost. 
• Delivery to a residence: Your parcel will be delivered to your home (or the address you specify) within 5 working days of when the order is processed. You will receive a confirmation e-mail with the tracking number of the parcel when we send it via bpost. 

• For delivery to a Poker Jeanstore retail outlet: Free for any order.
• For delivery to a post office: Free for any order over €90.
• For delivery to a residence: Free for any order over €90. 

We deliver to addresses in Belgium, France, the Netherlands and Luxembourg.

Select the item of your choice in the size and colour you wish, then click “Add to Cart”.  Continue shopping, repeating the step above.  

When you have finished, click the shopping bag in the upper right-hand corner of your screen and follow the instructions. Log in, or if this is your first visit to our website, create an account to fill in your name and billing address. Creating an account you will have several benefits (like the -20% on your first order) and you will make easier the retourn and exchange process. You can also chose to continue without registration and procede as a guest.

As a rule, the prices on the website are identical to the prices  found in the shops. 

However, sometimes certain promotions are valid only on the website or only in the shops. This may explain certain price variations.

You may cancel or change your order at any time before payment is made.

As soon as your payment is received and you have received confirmation of your order, it is no longer possible to cancel or change your order. You may, however, return the merchandise after you have received it.

• Because we are a multi-brand website, we cannot guarantee that all brands and models have similar sizing. To help you choose the right size, we have put together a general guide which can be found on each product page. 

Creating an account on our eshop, you will accellerate the payment process, you can save several adress, you will be able to check and follow any update about your order and make easier the retourn and exchange process. You will enjoy also several benefits. You will be always informed about our exclusive offers, you could enjoy our special subscribed clients promotions and you will receive a birthday coupon every year.

To create an account please select "sign in" and then "register" Then fill all the required field and choose a password.